Shipping Policy Overview

By placing an order through our store, you are agreeing to the terms outlined in this shipping policy.

Shipping Area

We only ship within the United States.
Order cutoff time: -Order Cut-off Time is 5:00 p.m. (GMT-08:00) Pacific Standard Time (Los Angeles)

Order Processing

• Handling Time: Orders are processed within 1 to 5 working days, Monday to Friday.Typically, processing takes 1 to 3 business days.
• Transit Time: Delivery takes between 7 to 10 working days, Monday to Friday.

Shipping Costs and Taxes

• Shipping Fee: We offer free shipping throughout the United States.
• Taxes: We do not collect taxes on purchases.

Changes to Your Order

• Change of Address: If you need to change the delivery address, please contact us within 24 hours of placing your order at contact@vwvwv.com. We cannot alter the delivery address once the order is in transit.
• Incorrect Address: If an incorrect address is provided and the product is returned to us, you will be responsible for all shipping costs associated with resending the product. Please contact support at contact@vwvwv.com.

Delays and Damaged Parcels

• Delays: In the event of a delay extending beyond 11 business days, we will contact you with updates and further instructions.
• Damaged Parcels: If a package arrives damaged, reject it if possible and contact our customer service. If the package was delivered in your absence, please reach out to our customer service for next steps at contact@vwvwv.com.

Contact Information

Should you have any queries regarding your order or our shipping policy, please do not hesitate to contact us at:

Email: contact@vwvwv.com

Business Hours:
Monday to Saturday: 9am - 10pm
Sunday: 10am - 5pm